Graphic Tees Studio gladly accepts returns of unworn, unwashed, undamaged, or defective merchandise purchased online *within 30 days* of the purchase date.
Please carefully review our policy. If you have any questions please contact us.
OVERVIEW:
- All returns must be received *within 30 days* of the purchase date.
- Items should be unworn, unwashed, undamaged, and returned in their original packaging where possible.
- SALE items are not eligible for return
- If you need to change your order please email us, once the order has been placed it can not be cancelled.
RETURNS
Graphic Tees Studio accepts Returns *within 30 days* of the purchase date.
- Eligible returns will receive full refund via original payment method.
- If item was personalized or custom made from the original design it CAN NOT be returned.
- Shipping is non-refundable, unless there was a mistake on our end.
- We currently do not offer return labels nor do we reimburse return shipping costs.
- All items are inspected on return. Items returned in poor condition will not receive a refund.
HOW TO RETURN:
- Click the button for Return and fill out the form.
- PLEASE INCLUDE YOUR INVOICE IN YOUR RETURN SHIPMENT
- At this time, we do not provide return labels. We suggest using USPS.
- Hold on to your Tracking Number in case we need to locate your return.
- Once we receive your return, please allow 5 to 7 business days for your refund to be issued.
EXCHANGES
Graphic Tees Studio accepts Exchanges *within 30 days* of the purchase date.
- Exchanges are for the SAME item but in a different SIZE.
- Exchanges are subject to availability.
- We currently do not offer return labels nor do we reimburse return shipping costs.
- If the item was personalized or custom made that is separate from the original design it is NOT exchangeable.
HOW TO EXCHANGE:
- Select the return button and fill out the form and state that its an exchange and the size your exchanging it for.
- PLEASE INCLUDE YOUR INVOICE IN YOUR RETURN SHIPMENT
- At this time, we do not provide return labels. We suggest using USPS.
- Hold on to your Tracking Number in case we need to locate your exchange.
- Once your exchange is delivered to our warehouse, please allow 5 to 7 business days for the new size request to be processed and shipped. You will receive an order confirmation email to the email address on the original order.
DAMAGED OR DEFECTIVE ITEM
If you received a defective item, contact us within 3 business days of receiving your order.
MISSING OR INCORRECT ITEM
If you were sent incorrect items or are missing items from your order, please contact us 3 business days of receiving your order, so we can get that mishap sorted out for you!
CANCELLING OR CHANGING YOUR ORDER
Once an order has been placed it can not be cancelled but if you need to change something please email us so we can make those changes.
We cannot add additional items to your order once it has been processed.
PRICE ADJUSTMENTS
Due to limited quantities and high demand, we cannot offer price adjustments on any items. No exceptions.